The plugin does not automatically upgrade
#DOWNLOAD AND INSTALL WEBEX TEAMS WINDOWS#
If you choose this option, you must manually upgrade the plugins to maintain version compatibilityĪutomatic upgrade of the plugins is only available with Webex App 42.2 and later.Īutomatic upgrade of the plugin is supported on Windows and MacOS thin clients. If you want to prevent automatic upgrade of the plugin, set AutoUpgradeVDIPluginEnabled=0 on the virtual desktop. In the same path, check that AutoUpgradeEnabled=1. In the registry entry for HKEY_LOCAL_MACHINE\SOFTWARE\Cisco Spark Native, set AutoUpgradeVDIPluginEnabled=1. To enable automatic upgrades for the VDI plugin, you must We recommend that you enable automatic upgrades for the plugins. The Webex App VDI plugin is released once every two months. See "Version Support" in the Release Notes for more information. Or your users are not using the latest HVD version and VDI plugin. Keep in mind that the latest features and functionality may not work if you The Webex App on your HVD is backwards compatible with the Webex App VDI plugins (N-3) on your users' thin clients. If this folder is non-persistent in user's environment, Webex App rolls back to the previous version after rebooting the virtual desktop. The upgrade package is stored in %appdata%\Local\CiscoSparkLauncher. VDI users are prompted to upgrade when the virtual desktop version of Webex App becomes available (released once every two months). VDI users of Webex App do not receive monthly updates, because monthly thick client releases are not pushed to hosted virtual desktops. If you want to manually upgrade the Webex App, set AutoUpgradeEnabled=0. In the registry entry for HKEY_LOCAL_MACHINE\SOFTWARE\Cisco Spark Native, set AutoUpgradeEnabled=1.
You have two options to enable automatic upgrade of the Webex App on the virtual desktop:Įnable it during initial installation from the command line (see Configure hosted virtual desktop for Webex App in the deployment chapter of this book).Įdit a Windows registry key on the virtual desktop:
Another option is to manually upgrade when the new release is available. This option ensures that users automatically We recommend that you enable automatic upgrades for the Webex App on the virtual desktop. You can get the latest and supported versions from Webex App upgrades on the virtual desktopįor VDI environments, a new release of the Webex App comes out every two months. Webex App upgrades on the virtual desktop.Ringers and alerts setting not working for all devices.Enable or disable advanced video features in Webex App VDI fallback mode.Disable VDI detection after installation.Manage and troubleshoot Webex App for VDI